Privacy policy

Last updated: 30 September 2026. Operator: replace this line with your registered business name and address.

What we collect

Account: your mobile number (it is also your public User ID), name, optional photo and "about" text, and your password (stored only as a one-way hash).
Messages and media you send, so they can be delivered and kept in your chat history. Calls are carried by our media provider (LiveKit) and are not recorded by us.
Payments: recharge requests (method, amount, transaction ID, sender number and the screenshot you upload), wallet transactions, withdrawals and, for withdrawals, identity documents (KYC).
Device and security data: device name, app version, IP address, sign-in times and a push-notification token, used to keep your account secure and deliver notifications.
Consultation records: who joined a paid call or chat, when, for how long, the rate and the charge, so billing is accurate and disputes can be resolved.

How we use it

To run the service (deliver messages and calls, bill consultations, process recharges and payouts), to keep it safe (fraud checks, reviewing reports, enforcing our terms) and to support you. We do not sell your personal data.

Who can see what

Your profile photo, "last seen" and status are controlled by your privacy settings. People you chat with see your number and name. Your relationship manager can see your consultation and payment history in order to help you. Our admins can access records when handling payments, reports and disputes, and every such action is logged.

Sharing

We share data only with the providers needed to run the service: hosting, LiveKit (audio and video), and Google Firebase (push notifications), or when the law requires it.

Retention

Chats stay until you or the other person delete them. Status updates disappear after 24 hours. Financial records are kept as long as the law requires, even after an account is deleted.

Your choices

You can change privacy settings, block people, sign out other devices and delete your account in the app (Profile → Account → Delete account). See how account deletion works.

Contact

Questions: contact support from the app (Profile → Help), or write to the address above.